Privacy Policy & Terms/Conditions
Travel My Dream Journey
Terms & Conditions / Occupancy License Agreement
Occupancy License Agreement
Thank you for booking a property with Travel My Dream Journey. This Agreement describes the terms and conditions of your booking and is between you and any guests staying in the property with you (collectively "Guests" or "You") and TMDJ Holdings LLC, doing business as Travel My Dream Journey ("Travel My Dream Journey" or "Manager").
Check-In / Check-Out Times
Check-in begins after 4:00 PM (local time). Parking in the accommodation driveways and/or unloading of personal items prior to 4:00 PM is not permitted. Our teams will need unrestricted access to the accommodation while preparing for your arrival until 4:00 PM. Check-out time is 10:00 AM (local time). No early check-in or late check-outs will be permitted. Attempted early check-in prior to 4:00 PM or guests not checked out promptly at 10:00 AM will be billed a full day's rate. Refunds are not given for late arrivals or early departures.
Smoking Policy
Smoking is not permitted in any Travel My Dream Journey property. Guests who violate this policy will be charged an additional $1,000, plus the expense of any necessary cleaning. Violations may also result in immediate eviction and forfeiture of all amounts paid to Travel My Dream Journey.
Pets
We are happy to welcome up to two well-behaved dogs at our dog-friendly homes upon payment of a non-refundable pet fee. Some accommodations limit dog(s) on size and weight. It is your responsibility to ensure that a dog-friendly accommodation is booked at the time you make a booking. Dogs must be kept on a leash at all times, and guests must clean up any dog waste. Dogs are not allowed on any furniture at any time and should not be left unattended. No cats or other pets are allowed. If we discover a pet in or around a home without our permission, we will immediately charge a non-refundable pet fee and/or evict you at our discretion. If the property is damaged by the dog(s) or excessive housekeeping is required, you will be billed for the amount required to remedy the damage and cover the costs of additional housekeeping.
Service Animals and ESA Animals
Service Animals and Emotional Support Animals (ESAs) are not considered pets. Guests requesting accommodation for an ESA must notify us prior to arrival. Valid state ESA documentation must be submitted in advance of the stay. No additional pet fees, pet rent, or deposits apply for qualified Service Animals or ESAs. Guests remain financially responsible for any damage caused by their Service Animal or ESA that exceeds normal wear and tear. Additional cleaning fees may apply only if extensive cleaning beyond standard turnover is required due to the presence of an animal. For the safety of the animal and the property, Service Animals may not be left unattended in the home.
Age Requirements
All Travel My Dream Journey vacation accommodations are family properties absent exceptions being explicitly granted by Travel My Dream Journey. No properties will be licensed to vacationing students or young adults under the age of 25 unaccompanied by a responsible parent or guardian at a ratio of four (4) young adults to one (1) adult over the age of 25. A parent or guardian must be staying in the property at all times. Guests who violate this policy are subject to immediate eviction and forfeiture of all payments made to Travel My Dream Journey in Travel My Dream Journey's sole discretion. In accordance with applicable state law, reservations made under false pretense are null and void and check-in will not be allowed, or guests will be asked to vacate the accommodation. This policy includes reservations made by parents or guardians who do not check in, and/or who leave overnight during the length of the stay.
Minimum Stay Requirement
Most Travel My Dream Journey properties require a minimum stay of three (3) nights. Longer stays may be required during peak seasons and holidays. One-week minimum stays apply at some properties during peak and holiday periods, with Saturday arrival and Saturday departure.
Maximum Occupancy
The maximum number of sleeping guests per accommodation is based on the individual accommodation's ability to comfortably and safely house our guests. If the maximum occupancy is exceeded, you are subject to immediate eviction and forfeiture of all payments made to Travel My Dream Journey in Travel My Dream Journey's sole discretion. Parties, weddings, or gatherings that violate this provision and are not pre-approved in writing by Travel My Dream Journey may result in immediate eviction and forfeiture of all payments made to Travel My Dream Journey. Persons totaling more than one and a half times the permitted overnight occupancy on the property at any time must be approved in writing by Travel My Dream Journey and are subject to an event fee and permit.
Damage Policy
Guests are responsible for the property, its contents, and themselves during occupancy. Guests must lock windows and doors securely when not on the premises. Rearranging the furniture or removing any items from the property is prohibited. Guests shall not make any alterations, additions, or improvements to the property, including, without limitation, installing any fixture, apparatus, equipment, paint, or device of any kind in or upon the interior or exterior of the property, or cut or drill into the property. After check-out, Travel My Dream Journey will inspect the property for damage, missing items, and abnormally dirty appearance. During that inspection, if Travel My Dream Journey determines damage is present, items are missing, or the property is abnormally dirty, Travel My Dream Journey will repair the damage, replace the missing items, and/or perform a deep clean of the property at the guest's expense. Guest authorizes Travel My Dream Journey to charge the credit card on file to reimburse it for any such expenses.
Non-Refundable Booking Fee
A booking fee is added to each reservation for the processing of your reservation and is nonrefundable upon cancellation.
Advance Payment/Deposit
[Region/Destination 1]: For all properties located in [Region/Destination 1], an advance payment equal to 50% of the total booking charges is due at the time of reservation, along with full payment for the vacation travel insurance plan unless declined by the guest. This deposit will be applied towards the total booking charges due. This is not a damage deposit. We only accept credit cards as payment.
[Region/Destination 2]: For all properties located in [Region/Destination 2], an advance payment equal to 25% of the total booking charges is due at the time of reservation, along with full payment for the vacation travel insurance plan unless declined by the guest. This deposit will be applied towards the total booking charges due. This is not a damage deposit. We only accept credit cards as payment.
Travel My Dream Journey
Privacy Policy
Thank you for visiting Travel My Dream Journey. This Privacy Policy explains how TMDJ Holdings LLC, doing business as Travel My Dream Journey ("Travel My Dream Journey," "we," "us," or "our") collects, uses, discloses, and protects information we gather from visitors to our website and guests who book with us. By using our site, booking a property, or otherwise conducting business with us, you consent to the practices described in this Privacy Policy.
What Information Do We Collect?
We collect information from you when you register on our site, make a reservation, or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to provide personally identifiable information, such as your:
- Name
- Mailing address
- Email address
- Phone number
- Payment/credit card information
- Details about your travel party (e.g., number of guests, ages)
You may, however, visit our site anonymously. When visiting our site anonymously, we may store information regarding the behavior of your session on our website, such as what pages were visited, what links you clicked on, and how long you spent on a page before navigating elsewhere.
How Do We Use Your Information?
Any information we collect from you may be used in one of the following ways:
- To process transactions — including your reservation, payments, deposits, and any additional charges incurred during your stay
- To personalize your experience — your information helps us better respond to your individual needs
- To improve our website — we continually strive to improve our website based on the information and feedback we receive from you
- To improve customer service — your information helps us more effectively respond to your individual needs and requests
- To send periodic emails — the email address you provide for order/booking processing may be used to send information and updates pertaining to your booking, in addition to company news, updates, and related product or service information
- To administer a contest, promotion, survey, or other site feature
Note: Mobile data will not be shared with third parties for sales or marketing purposes.
If at any time you would like to unsubscribe from receiving future emails, we include unsubscribe instructions at the bottom of each email.
Guest Communications (SMS/Text)
By providing your phone number, you agree to receive SMS (text) communications from Travel My Dream Journey. Message and data rates may apply. Message frequency varies. You may opt in or out of these messages at any time by following the opt-out instructions provided in our messages (e.g., replying "STOP").
How Do We Protect Your Information?
We implement a variety of administrative, technical, and physical security measures to maintain the safety of your personal information, including safeguards designed to protect payment card information consistent with industry standards. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
How Do We Use Cookies?
We store cookies on your computer to recognize that you have visited our site before and to personalize certain content based on your previous behavior.
- We use third-party cookies to track data.
- We use remarketing cookies to log when users view specific pages on our site, so that we can provide targeted advertising in the future.
- You can opt out of Google's use of cookies by visiting Google's Ads Settings page.
- If you would prefer not to be tracked during your visit, you can install a "Do Not Track" plugin for Google Chrome or enable the "Do Not Track" feature in Firefox and other supported browsers.
Do We Disclose Any Information to Outside Parties?
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you (such as payment processors, property owners, insurance providers, or booking platforms), so long as those parties agree to keep this information confidential.
We may also release your information when we believe release is appropriate to:
- Comply with the law or respond to legal process
- Enforce our site policies or this Agreement
- Protect our rights, property, or safety, or the rights, property, or safety of others
Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other purposes.
Third-Party Links
Occasionally, at our discretion, we may include or offer third-party products or services on our website (for example, travel insurance providers). These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content or activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Children's Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
Your Choices and Rights
Depending on where you reside, you may have certain rights regarding your personal information, such as the right to request access to, correction of, or deletion of your personal information. To make such a request, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our site or services after any changes indicates your acceptance of the updated policy.
Your Consent
By using our site, signing up for newsletters, speaking with our sales representatives, or conducting business with us, you consent to this Privacy Policy.